Privacy Policy and Consent to use Personal Information
AGREEMENT OF CONSENT TO USE OF PERSONAL INFORMATION
The customer, referred to as (“You”) hereinafter agrees to the consent and understands that by using Enchantment for Everyone Travel for the booking of any travel services that certain personal identifying information may be conveyed to third parties relevant and necessary to the transportation and accommodation of your travel. Enchantment for Everyone Travel shall not be responsible for the further use of said information by third parties by the customer.
Personal Information Included
The personal information obtained by Enchantment for Everyone Travel is the private information of individuals such as birth dates, passport numbers, dates of travel, occupation, destination, preferences of accommodation and meals, occupations, health information, frequent flyer and other membership, bank accounts and credit cards and other payment methods or financial information necessary to secure travel.
Personal Information to Other Persons
You agree that you have the legal right to share the provision of personal information, as described above, of other persons with whom you may be traveling and with whom you agree to provide Enchantment for Everyone Travel said information. You will not hold Enchantment for Everyone Travel liable for the distribution of this information to necessary third-party suppliers or the further sharing or use of this information by the third-party supplier. Our liability for the failure of any such Foreign Supplier to protect your personal information is specifically excluded. If you have any concern about the disclosure of personal information to a Foreign Supplier you should advise us in writing well in advance of any travel reservation or other arrangement being made with or involving such Foreign Supplier on your behalf.
How Long Do We Keep Your Personal Information?
Your personal identifying information is retained only so long as we need it to provide information for the sole use of Travel Services and other services to you, and for a reasonable length of time thereafter to meet any Identified Purpose or other legal or business purpose.
Concerns of Disclosing Personal Information to Foreign Parties
Disclosure of personal identifying information to any foreign third-party supplier/vendor should be advised in writing in advance of any travel reservation or other travel arrangements made involving any third-party foreign supplier/vendor. Enchantment for Everyone Travel may update the personal information kept on file either digitally or paper. Enchantment for Everyone Travel shall not bear responsibility for any personal information that is inaccurate.
Limitations on accuracy and updating of your information
Enchantment for Everyone Travel may update the personal information that we have on file for you. Enchantment for Everyone Travel shall not bear responsibility for any personal information that is inaccurate.
You agree to provide updated personal information to Enchantment for Everyone Travel as necessary for booking travel procedures. Enchantment for Everyone Travel will take all necessary precautions and follow all protocols reasonable to protect your personal information; but Enchantment for Everyone Travel is not responsible for any improper use of your personal information that is beyond our reasonable control.
Terms and Conditions:
TERMS & CONDITIONS – CONSUMER DISCLOSURE NOTICE
Release of Liability, Waiver, Assumption of Risks, and Arbitration Agreement
PLEASE READ THIS NOTICE. IT CONSTITUTES PART OF YOUR CONTRACT FOR TRAVEL RELATED SERVICES. PLEASE CHECK YOUR DOCUMENTS WHEN YOU RECEIVE THEM. CALL THE TRAVEL AGENCY IF YOU HAVE ANY QUESTIONS. MOST DISCOUNT FARES INVOLVE RESTRICTIONS. CHANGING CARRIERS OR FLIGHTS COULD RESULT IN THE AIRLINE DEMANDING AN INCREASED FARE. CHECK WITH THE AIRLINE OR THE TRAVEL AGENCY BEFORE MAKING ANY CHANGES.
- Scope of Contract
Enchantment for Everyone Travel, (“Enchantment for Everyone”) is acting as a mere agent for SUPPLIERS (identified on Addendum I-Terms & Conditions) in selling travel-related accepting services, or in accepting reservations or bookings for services that are not directly supplied by this Travel Agency (such as air and ground transportation, hotel accommodations, meals, tours, cruises, etc.). Travel Agency, therefore, shall not be responsible for breach of contract, failure to comply with any laws such as the Americans with Disabilities Act (ADA), or any intentional or negligent actions or omissions on the part of such suppliers, which result in any loss, damage, delay, inconvenience or injury, or death to travelers or travelers’ companions or group members. Client/traveler is responsible for their own personal conduct and behavior at all times during the period of travel in regard to all activities, including alcoholic consumption and agency shall bear no responsibility for any actions in regard thereto. Unless the term “guaranteed” is specifically stated in writing on your tickets, invoice, or reservation itinerary, Travel Agency does not guarantee any of such supplier’s rates, bookings, reservations, connections, scheduling, or handling of baggage or other personal effects. Travelers have done due diligence, are aware of the quality of the hotel accommodations chosen and agree that Travel Agency will not be responsible if they are not satisfied. Please see all Terms and Conditions incorporated herein, and attached hereto as Addendum I. Traveler has acknowledged that they have taken note of these Terms and Conditions before making a booking and have initialed Addendum I evidencing the same.
- Risks, Cancellation, and Insurance
Traveler assumes complete and full responsibility for, and hereby releases Enchantment for Everyone Travel from, any duty of checking and verifying any and all passport, visa, vaccination, or other entry requirements of each destination, and all safety and security conditions of such destinations, during the length of the proposed travel. However, we specifically recommend that U. S. Citizens traveling internationally, including travel to Canada, Mexico or the Caribbean, do so with a valid U. S. Passport. For information concerning possible dangers at international destinations, contact the Travel Advisory Section of the U.S. State Department, (202) 647-5335 https://travel.state.gov/content/travel.html. For medical information, please refer to the U.S. Centers for Disease Control (CDC), (404) 332-4559 or use their fax information service at www.cdc.gov/travel (404) 332-4565.
Enchantment for Everyone Travel shall not be responsible for any injuries, losses or damages in connection with terrorist activities, social or labor unrest, mechanical or structural integrity of air, sea, and ground transportation and accommodations, diseases, viruses, local laws, terrorist acts, climatic conditions, Acts of God, delays, changes or cancellation of travel due to weather conditions, hotel services, accidents or health related problems before or while in-transit to (e.g., an accident on the way to a tour), during, and after a tour, or any other actions, omissions, or conditions outside of Enchantment for Everyone Travel’s control.
If travel plans are delayed or cancelled for any reason there will be no refunds issued by Enchantment for Everyone Travel, except in those circumstances where Enchantment for Everyone Travel has issued its own schedule of cancellation, applicable to all or a portion of a booking (whenever such a schedule is issued, it will specifically indicate which trip component(s) it is issued for and it will apply ONLY to the specific trip component(s) indicated). Please note that a ‘trip’ or ‘booking’ often consists of multiple components, each of which may carry its own cancellation penalties (example: an airline ticket, a pre-trip hotel night, a multi-day adventure vacation by a tour operator, a post-trip extension designed by Enchantment for Everyone Travel, all of which may be subject to a different set of cancellation policies). You will be provided with the individual cancellation policies to the extent that these are available in a distributable format, for your records, but Enchantment for Everyone Travel is not responsible for this policy distribution. Clients are responsible for obtaining the applicable policies, either by contacting Enchantment for Everyone Travel and requesting a copy (if available, otherwise it will be verbal delivery) or by consulting the individual suppliers and/or their catalogs. No refund(s) will be issued for cancellations due to actual or threatened terrorist events. Furthermore, there will be no refunds due to fear of travel from actual or threatened terrorist, health, political or other similar events.
Agency bears no responsibility for travel related COVID-19 requirements that may be imposed by cruise lines, airlines, hotels, or other travel related 3rd party suppliers and/or governments which may be subject to change at any time. Agency shall make its best effort to convey information from said sources that may be related to the individual booking of client including required vaccinations, COVID-19 testing prior to departure or on arrival, face mask coverings, and quarantines. Client is responsible for verifying the rules of each supplier and checking the website of said supplier on a frequent basis as Agency is not responsible for 3rd party supplier changes. Agency may charge a non-refundable fee should client request assistance with changes to itinerary and client agrees to pay said charges.
It is the traveler’s responsibility to protect their purchases and Travel Insurance is strongly recommended. Traveler is advised to obtain appropriate insurance coverage against these risks. Enchantment for Everyone Travel has information regarding some forms of travel insurance. Traveler’s retention of tickets, reservations, or bookings after issuance shall constitute consent to the above and an agreement on his/her part to convey the contents hereto to his/her travel companions or group members.
It is the traveler’s responsibility to protect their purchases, and Travel Insurance is strongly recommended. Traveler is advised to obtain any and all coverages prior to travel tour (e.g. medical, disability, travel insurance). If travel insurance is not purchased from Enchantment for Everyone Travel, a waiver must be signed.
By embarking upon his/her travel, Traveler voluntarily assumes all risks involved in such travel, whether expected or unexpected. Traveler is hereby warned of the above risks as well as possible travel industry bankruptcies, pandemics and medical and climatic disruptions, and the possibility traveler may be unable to travel as scheduled because of personal emergency. Traveler also assumes all risks for any participation in a nominal risk or high-risk activity.
Traveler acknowledges that Enchantment for Everyone Travel cannot control the cancellation fees assessed by the Tour Operators, nor control issuance of vouchers in lieu of cash. Traveler acknowledges that Enchantment for Everyone Travel cannot control other third party’s cancellation fees that may be assessed nor control issuance of vouchers in lieu of cash. Traveler understands that should Traveler initiate any chargeback with Traveler’s credit card company to avoid previously agreed upon fees Enchantment for Everyone Travel will utilize all rights and remedies under the laws of the State of Indiana to uphold previously agreed contractual provisions. Traveler understands that Enchantment for Everyone Travel does this because third parties seek payment directly from Enchantment for Everyone Travel. The cancellation fees do not cease to exist in the event of a chargeback. Thus, Enchantment for Everyone Travel will be prompted to pursue litigation and incur attorneys’ fees and costs which will be included in addition to all cancellation fees.
- ALTERNATIVE DISPUTE RESOLUTION
Enchantment for Everyone Travel desires to maintain friendly relationships with its clients (Traveler, agents, sellers, buyers, etc.). In order to provide for a mutually beneficial relationship, Enchantment for Everyone Travel has established an alternative mediation program in the event of a misunderstanding or dispute between Enchantment for Everyone Travel and its clients:
If a dispute arises out of or relates to this contract, or breach thereof, and if the dispute cannot be settled through negotiation, the parties agree first to try in good faith to settle the dispute by mediation administered by the World Travel Dispute Center under the applicable guidelines as established by International Forum for Travel and Tourism (IFTTA) before resorting to arbitration, litigation, or some other dispute resolution procedure. If mediation is not successful, the parties will settle by binding arbitration administered by the World Travel Dispute Center under the applicable guidelines as established by IFTTA. Judgment on the award rendered by the arbitrator(s), or written agreements of the parties, may be entered in any court having jurisdiction thereof or written agreements of the parties. If litigation is necessary to enforce this agreement, the prevailing party(s) shall receive costs and attorney’s fees. In the event that an IFTTA qualified mediator or arbitrator is unavailable, both parties agree to the submission of the dispute to a mutually acceptable dispute resolution service.
The issuance of any tickets, reservations, or bookings by Enchantment for Everyone Travel is done on the express condition that: 1. Enchantment for Everyone Travel shall not be responsible for any changes in fares, rates, charges, or prices initiated by the carrier(s) or supplier(s) of services, and 2. Enchantment for Everyone Travel shall not be responsible for any damages resulting from cancellations, changes, or disruption of any services and/or for refunds of monies already paid or transmitted to any carrier or supplier of services.
Traveler’s initial retention of tickets, reservations, or bookings after issuance shall constitute a consent by customer, on his/her behalf and on behalf of his/her companions, to the above.
Nothing agreed to herein by the customer is meant to interfere with customer’s legal rights against any carrier(s) or supplier(s) of services.
The payment of the required deposit or any partial or full payment for a reservation on the chosen tour/package shall constitute consent to all provisions of this Terms & Conditions statement as well as the provisions listed in the ‘General Enchantment for Everyone Travel Trip Reservations and Details’ document, as well as in the ‘Trip-specific Enchantment for Everyone Travel Policy on Payments, Cancellations & Refunds’ document, as well as all provisions contained in any brochures, trip descriptions, and/or itineraries, or other forms of collateral provided to the client in conjunction with a booking. These provisions are hereby incorporated by reference in this Disclosure Notice, and clients are advised to take note of them.
Enchantment for Everyone Travel is acting as a mere agent for suppliers as stated above and its agents, servants, and employees, shall not be responsible for personal injury or property damage, loss or delay, or change of itinerary incurred by any person or tour participant arising out of the act of negligence of any direct or supplemental air carrier or other person or entity engaged in transporting the passenger, hotel or other person rendering any of these services, or accommodations being offered in these tours; nor shall Enchantment for Everyone Travel be responsible for any injuries, death, damages, loss, or delay in any means of transportation or by reason of any event beyond the actual control of Enchantment for Everyone Travel or of any agent or supplier or due to force majeure. The right is reserved to decline or accept or to retain any person as a member of a trip; change a trip from ‘escorted/guided’ by Enchantment for Everyone Travel, to ‘partially escorted/guided’ by Enchantment for Everyone Travel or by a replacement escort, to ‘unescorted’ by Enchantment for Everyone Travel or by a replacement escort, should circumstances preclude the designated Enchantment for Everyone Travel escort or replacement escort from accompanying the trip for whatever reason; or to cancel a trip outright due to low passenger sign-up numbers, illness of a service provider, supplier default, or any other circumstances beyond the control of Enchantment for Everyone Travel.
If the contract between Enchantment for Everyone Travel and the passenger, on the one hand, and/or the contract between Enchantment for Everyone Travel and the designated carrier, on the other hand, is cancelled by the tour operator for any reason whatsoever, all partial or full payments made for the trip will be refunded in their entirety, without any further obligation on the part of the tour operator.
The right is reserved to substitute hotels of similar category (if available) or change schedules without prior notice should circumstances so demand. In the event of a change in the itinerary necessitated by factors or conditions beyond the actual control of Enchantment for Everyone Travel, no refund can be made nor will credit be allowed or refund given for any services provided in the itinerary should any such services not be utilized by tour members. We reserve the right to alter any itinerary, arrangement(s), or date(s), if it becomes necessary or advisable, and each trip participant/ agrees to pay additional expenses required by such alternative(s), if any. All prices are subject to change without notice. Availability of refunds for air transportation included in a tour and additional transportation costs for a person who does not utilize an air transportation part of the tour will vary with the type of transportation and the point at which transportation is not used and shall be made at the sole discretion of Enchantment for Everyone Travel. All rates quoted in the description(s)/itinerary(ies)/brochure(s) are based on the current carrier tariffs and current international exchange rates and are subject to adjustment without prior notification in the event of changes therein, and any increase resulting from such adjustment shall not modify the cancellation provisions in the tour description/itinerary/brochure or the trip reservations and details from accompanying this disclosure notice.
All parties hereby consent to the jurisdiction of all state and federal courts sitting in Lake County, State of Indiana, and agree that venue for any such action shall lie exclusively in such courts without regard to choose of law principles, and agrees that such courts shall be the exclusive forum for any legal actions brought in connection with this Agreement or the relationships among the parties hereto.